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Got a question? Check our FAQs

If you need help or more information you can find the answer quickly in our frequently asked question, or get in touch with our team below.

Please remember that Quotezone is not an insurance provider. For any queries about your policy or coverage, please contact your insurance provider directly.

I have not received my insurance documents, can you please provide me with my policy information?

Your insurer will provide these directly to you. If you have not received them, please contact your insurance provider directly and request a copy. The details could be sent via mail, email, or made available on the insurer’s website. Start by looking in your email inbox, spam, or junk folder.

Can you confirm who my current insurance policy is with?

Any current or previous insurance provider should have emailed or posted your policy information around the date your insurance began. We recommend searching for information in the inbox of the email you used when purchasing the policy. It could also be in your junk or spam folders.

How do I cancel my insurance policy?

Policy amendments or cancellations can only be facilitated by your insurance provider. Please contact your insurance provider directly and they can advise you on this process. 

Can I call Quotezone for a quote over the telephone?

Unfortunately, we do not currently provide a telephone service. However, you can get a quote online and discuss the policy directly with the insurance provider you choose through either an online chat or phone service.

How do I unsubscribe from Quotezone?

If you no longer wish to receive emails from Quotezone please unsubscribe here.

How does Quotezone protect my data?

When you compare insurance with Quotezone you can trust that your personal data is safe with an ICO (Information Commissioner’s Office) registered data protection controller. We uphold the highest international standard of data protection, and our quote form uses 128-bit SSL encryption for your peace of mind.

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Still need help?

If your issue is missing from our FAQs, you can use our contact form below to get in touch with the team. Alternatively, you can email us at info@quotezone.co.uk

Our office hours are 9am to 5pm Monday to Friday, excluding bank holidays. We aim to reply to your query within two working days.

Please remember that Quotezone is not an insurance provider. If you need to discuss or amend your policy or coverage you should contact your insurance provider directly. 

Staying in touch

When you stay in touch with Quotezone you can benefit from helpful insurance renewal reminders, so you don’t miss your chance to save. You’ll also get access to the latest news in the UK insurance industry, Quotezone’s own price data, and money saving tips from our experts.

Write to us

If you prefer to write to us our address is:

Customer Relations
Seopa Ltd
Floor 4
Blackstaff Studios
8-10 Amelia Street
Belfast, BT2 7GS

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